Onkyo HT-S5600 7.1-Channel Home Theater Receiver/Speaker Package

Great product but wiring issue right out of the box
I love Onkyo products (this is my second home theater in a box I have owned from Onkyo) but they have a quality control issue that they don't appear to be addressing properly. The subwoofer on this system started cutting out and then ultimately stopped working about 20 minutes after setup. I thought it was a settings issue or power issue at first but I tested the RCA cable that supplies the signal from the receiver to the subwoofer with a multimeter and discovered it had little to no continuity. That is, the cable had a break in the wiring internally even though I did nothing but unfurl the wire and connect it. A new RCA cable fixed the issue.

Out of curiosity, I conducted an online search and there are scores of people who are having subwoofer issues with similar Onkyo systems. Most of these consumers are under the assumption that their subwoofer is to blame, when in reality, it's probably just the wiring. I submitted a polite email to the company about a month ago...

Fantastic sound

I was ready to upgrade my 14 year old Yamaha system in my family room. After doing a lot of research, I settled on this package. The reviews were positive and it was in the price range I was looking at. I have had this for a week now and I am very happy with the setup and the performance. I wouldn't hesitate to recommend this.

Great Receiver/Poor Speakers/Horrendous Subwoofer
The Good:

- The AV receiver included in this product is outstanding (if it works) and most feature-filled and tech capable of any other system within this price range.

- The Audyssey optimization/equalization/calibration is a wonderful feature, and it functions dynamically to adjust the audio according to different variables.

The Bad:

First of all, I don't write reviews on sites like Amazon typically, because I tend to research and discuss products on tech-enthusiast sites; however, product deficiency and defects abound with this home theatre system, and -- given ONKYO's indifference in reference to customer satisfaction -- I feel obligated to warn potential buyers of the serious problems with this product.

- The quality control and reliability of ONKYO would be laughable if they were not stealing money from consumers. My first receiver was defective, then the replacement sub was defective, and then that subwoofer replacement...

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